Ebook SEND: Why People Email So Badly and How to Do It Better, by David Shipley Will Schwalbe
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SEND: Why People Email So Badly and How to Do It Better, by David Shipley Will Schwalbe
Ebook SEND: Why People Email So Badly and How to Do It Better, by David Shipley Will Schwalbe
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Review
“Informative, entertaining, thorough, and thoughtful.” —Dave Barry, The New York Times Book Review “Read it or weep.” —Michael Lewis“Handy . . . Written with concision and good sense.” —The Wall Street Journal “Witty and wily . . . Fun to read.” —O, The Oprah Magazine “With Shipley and Schwalbe’s excellent instructions in hand we can email as confidently as we load the dishwasher and turn on the microwave.” —New York Review of Books“This is just the book I’ve been waiting for.” —Bill Bryson “Send can help any of us send emails that build better business relationships and get better results.” —Spencer Johnson, M.D., author of Who Moved My Cheese? “Witty and wise . . . Send is far more than Miss Manners for the Web; it’s brimming with fascinating insights. . . . [It] should make Shipley and Schwalbe the ‘Strunk and White’ for the Web.” —Daniel Goleman “Send is an easy to read primer, full of practical tips for every emailer.” —Bob Eckert, Charman and CEO, Mattel, Inc. “The definitive tome on email. Send is to email what The Elements of Style is to writing. Thank God it’s here at last. (BCC: David Shipley and Will Schwalbe)” —Guy Kawasaki, author of The Art of the Start “A fascinating, entertaining, and, above all, informative look at email—and how it changed the way we communicate with one another. What Strunk and White is to style, this book is to email. It’s a terrific read. I highly recommend it.” —Charles Osgood
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About the Author
David Shipley is the deputy editorial page editor and Op-Ed page editor of The New York Times. Previously, he was a senior presidential speechwriter in the Clinton administration. He lives in New York.Will Schwalbe is the founder and CEO of Cookstr.com. Prior to that, he was editor in chief of Hyperion Books and a journalist, writing for such publications as The New York Times, Insight for Asian Investors, and Business Traveller. He lives in New York. www.thinkbeforeyousend.comDavid Shipley and Will Schwalbe are available for select readings and lectures. To inquire about a possible appearance, please contact the Random House Speakers Bureau at rhspeakers@randomhouse.com.
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Product details
Paperback: 288 pages
Publisher: Vintage; Reprint edition (August 24, 2010)
Language: English
ISBN-10: 030727599X
ISBN-13: 978-0307275998
Product Dimensions:
5.2 x 0.9 x 8 inches
Shipping Weight: 9.6 ounces (View shipping rates and policies)
Average Customer Review:
3.9 out of 5 stars
60 customer reviews
Amazon Best Sellers Rank:
#172,896 in Books (See Top 100 in Books)
I hope I won't need to do so, but that I could use it as evidence to my boss that I've been working towards a goal that a co-worker had complained about me.
Very basic book on emailing and adequate guidance on how to email for effectiveness and to maintain professionalism. I was hoping for more examples on structure and brevity.
It's nice when a "business" book both is interesting to read AND can have the effect of changing your life. Which it did - It is definitely one of the best things I read as far as getting you to understand when NOT to email.I have both quoted from this book to family and friends and given the book as a gift to several people at work. This book will truly give you a better understanding both from the sender side and the reader side as well.
Hello readerI have found the help I need at last.In my workplace people write an email rather than picking up the phone or turning around and talking to the person at the next desk.Is this the same for you?And do you find it leads to confusion and endless chains of communication on simple matters?Here is your solution.Read it and keep it for reference.No need to reply.RegardsDavid
In these days of constant email, anything that helps educate about good email use and etiquette is a good idea in my book.We immediately implemented some of the suggestions made in this book. But as with anything, rules are meant to be broken, so take it for what it's worth.This was so hot in my office that it made all the rounds - and I never got it back! It's a good, quick read and very actionable.
Gives information that most of us already know --- or should. But it also offers up tips which I feel are not so great. I enjoyed reading it. But I didn't find a good deal of value. Some readers, however, will find it useful and I do wish more people would take care in writing email. Most people would indeed benefit from reading this. I'm always appaulled when a prospective client or client emails me with a "yea" or "Hey". Makes them look really bad. I figure if they write me like that, they're turning off their own customers and nothing I do for them will be of much value!
The book is a great reminder for how to focus on the basics. If we continue to focus on the basics, 80% of all our issues can be solved by them. If you don't have time to read the entire book, read the last chapter for a summary and then look up the parts you want more info on.
This book should be mandatory reading in every high school business curriculum and in every workplace. E-mail is both the most wonderful and cursed communication medium and it is largely abused. This book provides valuable guidelines in ensuring that you write good and effective e-mails. I know you think you use e-mail correctly, but believe me you don't. Read this book.
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